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Returns & Exchanges

We want you to be happy with your purchase, if you are not please contact me. Most purchases because they're custom made to order are not returnable, so please order with care. If after reading the return policy and your order is returnable please contact us before returning your purchase.  We need to give you a return authorization number. Any problem, issues and for reason must be made within 3 days of delivery.

We carefully inspect all items prior to shipment and packaging for delivery. Returns must be in new, unaltered, unworn condition and in our original packaging. All shipping charges are not refundable. You will be responsible for the return shipping costs and safe return of the the item to us.

Once returned we will inspect your purchase before any refund or exchange is made. Returns or exchanges must be accompanied by the receipt and original tags still are intact. Items returned in any other condition will not qualify for a refund or exchange. If a product is determined to be tampered with or misused, no refund will be issued.

  • All customized items are final sale and cannot be canceled, changed, returned or refunded after order has been placed
  • All Split Jerseys are custom made and not returnable or refundable for any reason
  • Even if you believe the custom item is not correct you as the buyer agree to accept what is delivered. If you are not happy with these terms do not place your order.
  • These items are produced once the client's order is paid. Our jerseys are licensed through the supplier. Jerseys are produced as per the terms of the licensing agreement. Colors will be based upon this agreement. Claim for shade of colors will not be entertained.

There will be a 25% restocking fee on standard returns, and a 15% restocking fee on size exchanges if an exchangeable item.  Exchange items will be mailed only after I receive the returned items.  

 

Buyer is always responsible for all shipping charges. If I have made a mistake, I will take care of the problem. I will also reimburse you for any return shipping cost that you incur because of my mistake or error. Custom made to order items are not subject to returns. 

All Professional Sports Jerseys & NCAA Jerseys are custom made to order. If names or numbers are added no returns for any reason. Without name and or numbers the restocking fee will be 40% of the total purchase price. 

 

Custom made to order items are final sale, they cannot be returned or exchanged for any reason. For non custom items or items we approve for return, you as the buyer are responsible for the safe return of the item to our offices in SE Asia. 

Shipping is very costly so please be careful when placing orders. Even if the problem is something we have done, these policies are the agreed terms of the  contract.. If you are not comfortable and do not agree with these policies please do not place an order.